Privacy Policy
Privacy Policy for iXTB
Effective Date: September 2, 2025
1. Introduction
Welcome to iXTB ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website i-xt.org and use our services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our Services.
2. Information We Collect We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data: Personally identifiable information, such as your name, email address, telephone number, and demographic information (such as your age or country) that you voluntarily give to us when you register for an account or subscribe to our services.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase a subscription. We store very little, if any, financial information that we collect. Otherwise, all financial information is stored by our third-party payment processors.
Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
Usage Data: Information about how you use our Services, such as the types of signals you view, your activity in the Trading Room, and other patterns of use.
3. How We Use Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
Create and manage your account.
Process your payments and subscriptions.
Deliver trading signals and other service-related content.
Email you regarding your account or order.
Notify you of updates to our Services.
Monitor and analyze usage and trends to improve your experience.
Prevent fraudulent transactions and monitor against theft.
Comply with legal and regulatory obligations.
Send you promotional information about our products, with the option to opt out.
4. Disclosure of Your Information We do not sell your personal information. We may share information we have collected about you in certain situations:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Cookies and Tracking Technologies We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the Services and improve your experience. When you access the Services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Services.
6. Data Security We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Data Retention We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Your Rights Depending on your jurisdiction, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
To exercise these rights, please contact us using the contact information provided below.
9. Policy for Children We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us immediately.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us If you have questions or comments about this Privacy Policy, please contact us at:
info@i-xt.org